Senior Truck Service Advisor – Wollongong, NSW
- Earn $85,000–$100,000 + super and UNCAPPED commission potential!
- Enjoy the convenience of a fully maintained company vehicle.
- Industry leading training and ongoing career development
About the company
Are you a highly skilled and experienced Service Advisor or mechanic ready to take the next step in your career? Our client is a trusted leader in the trucking industry, looking for a dedicated professional to join their team as a Senior Truck Service Advisor
About the role
As an experienced Senior Truck Service Advisor, you will play a key role in ensuring exceptional service for our valued customers.
Duties
- Provide exceptional customer service across all channels, including written, phone, and face-to-face interactions.
- Create customer appointments and book all service, maintenance, and repair work efficiently.
- Managing check-ins and check-outs for truck servicing.
- Monitor vehicle progress throughout the day and provide regular updates to customers.
- Preparing and providing accurate quotes and invoices.
- Dealing with and completing warranty claim adjudication and informing customers of expected costs and warranty coverage
- Work collaboratively with the service team, workshop staff, and parts department to meet customer needs effectively.
Skills and experience
- Has proven experience in a service advisor or technical role, preferably in the trucking or heavy vehicle industry.
- Is capable of handling multiple tasks in a fast-paced environment.
- Demonstrates a strong commitment to customer satisfaction.
- Dedication to customer satisfaction and service requirements
- Exceptional communication and interpersonal skills
- Strong time management skills
- The ability to problem solve and think on your feet
- Must be an Australian Resident or Citizen with full working rights.
Benefits
- A competitive salary package: $85,000 – $100,000 + super & Uncapped commission.
- A fully maintained company car.
- Monday to Friday hours (8:00 am – 5:00 pm) and every second Saturday.
- The opportunity to work with an industry leader and grow your career.
How to Apply
If you are interested in joining a successful business for this fantastic full-time position, please send us your resume today.
Not the job you are after? For more Senior Truck Service Advisor jobs or other automotive jobs, please see our website: www.justautomotiverecruitment.com.au