Jobs

Senior Truck Service Advisor

Posted date

22-11-2024

Location

Sydney

Salary

100000 PerAnnum

Contract type

Permanent / Full Time

Discipline

Call Centre & Customer Service

Job Reference

3857930

Senior Truck Service Advisor – Wollongong, NSW 

  • Earn $80,000–$100,000 + super and unlimited commission potential! 
  • Enjoy the convenience of a fully maintained company vehicle. 
  • Weekdays, great hours, and career growth!

About the company 
Are you a highly skilled and experienced Service Advisor ready to take the next step in your career? Our client is a trusted leader in the trucking industry, looking for a dedicated professional to join their team as a Senior Truck Service Advisor 

About the role 
As an experienced Senior Truck Service Advisor, you will play a key role in ensuring exceptional service for our valued customers. 

Duties 

  • Provide exceptional customer service across all channels, including written, phone, and face-to-face interactions.  
  • Create customer appointments and book all service, maintenance, and repair work efficiently. 
  • Managing check-ins and check-outs for truck servicing. 
  • Monitor vehicle progress throughout the day and provide regular updates to customers.  
  • Preparing and providing accurate quotes and invoices. 
  • Dealing with and completing warranty claim adjudication and informing customers of expected costs and warranty coverage 
  • Work collaboratively with the service team, workshop staff, and parts department to meet customer needs effectively. 

Skills and experience 

  • Has proven experience in a service advisor role, preferably in the trucking or heavy vehicle industry. 
  • Is capable of handling multiple tasks in a fast-paced environment.  
  • Demonstrates a strong commitment to customer satisfaction.  
  • Dedication to customer satisfaction and service requirements 
  • Exceptional communication and interpersonal skills 
  • Strong time management skills  
  • The ability to problem solve and think on your feet 
  • Must be an Australian Resident or Citizen with full working rights. 

 Benefits 

  • A competitive salary package: $80,000 – $100,000 + super & Uncapped commission. 
  • A fully maintained company car.  
  • Monday to Friday hours (8:00 am – 5:00 pm) and every second Saturday. 
  • The opportunity to work with an industry leader and grow your career. 

How to Apply 
If you are interested in joining a successful business for this fantastic full-time position, please send us your resume today. 

Not the job you are after? For more Senior Truck Service Advisor jobs or other automotive jobs, please see our website: www.justautomotiverecruitment.com.au 

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