Service Manager – Muswellbrook, NSW
- Competitive Compensation ($100,000 Base + Super + Commission & Company Vehicle)
- Leadership Role
- Career Growth
About the company
Our client is one of the largest and most diverse privately-owned dealership groups in regional Australia with branches throughout New South Wales and Queensland.
About the role
As a Service Manager, you’ll lead a team, manage inventory, oversee warranty claims, and ensure top customer service, all while driving KPIs and optimizing profitability.
Duties
- Coach, mentor and develop all team members to build an effective and efficient team
- Conduct weekly tool box meetings
- Liaise and assist sales department
- Generate and close job cards and maintain WIP report
- Ensure warranty claims are process in an efficient manner following manufacturers handbook
- Monitor and manage workshop inventory
- Maintain a clean and presentable work area
- Provide optimal levels of customer service and conflict resolution
- Hold team accountable to a result and drive departments KPI’s
- Participate in monthly and weekly meetings
- Translate P&L Reports and work on minimizing internal costs.
Skills and experience
- Ideally two years’ experience in a similar role or extensive experience in a Service Manager role with a proven sales record preferably within a related industry
- Current and valid driver’s class ‘C’ license
- Ability to build effective relationships with customers resulting in sales Strong Leadership skills and results orientated
- Ability to contribute to building a positive team spirit
- Highly developed knowledge of a related industry
- Ability to profile guest needs
- Strong understanding of all aspects of a workshop operation
- Excellent negotiation and communication skills
Benefits
- $100,000 Base + Super + Commission & Company Vehicle
- Leadership Role
- Career Growth
How to Apply
If you are interested in joining a successful business for this fantastic full-time position, please send us your resume today.
Not the job you are after? For more Service Manager jobs or other automotive jobs, please see our website: www.justautomotiverecruitment.com.au