Service Advisor / Sales Person – Hornsby, NSW

• Work with premium 4WD accessories in a busy automotive workshop and retail environment. 
• Combine customer service, sales, and workshop coordination in a dynamic role. 
• Join a supportive team where your automotive knowledge and organisation skills are valued. 

About the company 
Our client is a well-established and highly respected supplier and installer of premium 4WD accessories and aftermarket vehicle equipment. Operating within a busy workshop and retail environment, the business is known for providing expert product advice, high-quality installations, and exceptional customer service to both retail and trade customers including dealerships, panel shops, and automotive businesses. 
  
About the role 
Just Automotive Recruitment is searching for a Service Advisor / Sales Person – Hornsby, NSW to manage customer bookings, provide product advice, prepare quotes, coordinate accessory fitments, liaise with suppliers, and ensure a smooth process from enquiry through to vehicle collection. 
  
Duties 

• Act as the primary point of contact for customers requiring 4WD and vehicle accessory supply and fitment.  
• Provide product advice and recommendations across the in-house product range and other aftermarket accessories.  
• Prepare quotes and process sales orders for accessory supply and installation.  
• Book vehicles into the workshop for accessory fitments and coordinate schedules with the workshop team.  
• Receive vehicles on arrival, confirm work to be completed and ensure deposits are taken where required. 
• Order parts and accessories from suppliers and track deliveries to ensure jobs can be completed on schedule.  
• Liaise with trade customers including panel shops, dealerships and other automotive businesses. 
• Maintain clear communication with customers throughout the process, from enquiry through to vehicle collection.  
• Work closely with the workshop team to ensure jobs are completed accurately and on time. 

Skills and experience  

• Previous experience in an automotive service advisor, parts interpreter, or accessory sales role.  
• Strong knowledge or interest in 4WD and vehicle accessories.  
• Excellent customer service and communication skills.  
• Ability to manage bookings, quotes, orders and customer enquiries simultaneously.  
• Strong organisational skills and attention to detail.  
• Comfortable liaising with trade customers such as dealerships and panel shops.  
• Ability to work in a fast-paced workshop and retail environment.  
• Team player who can work closely with both sales and workshop staff.  
• Current driver’s license required 

Benefits  

• Competitive salary up to $85k
• Stable schedule: 7:30 AM – 5:00 PM Monday to Friday. 
• Rotational Saturday shifts with additional pay(8:00 AM – 12:00 PM, approx. 1 in 3) for work-life balance. 
• Staff discounts on 4WD products 

How to Apply  
If you are interested in joining a successful business for this fantastic full-time position, please send us your resume today.  
 
Not the job you are after? For more Sales jobs or other automotive jobs, please see our website: www.justautomotiverecruitment.com.au 
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